Verify before booking

How to Check a Technician’s Licence

Ask for the licence number, class, issuing body and exact scope. Then check the relevant official register before technical work starts.

1Identify the work

Spa diagnosis, pool equipment, gas heater, heat pump, plumbing, drainage or robot repair.

2Ask for evidence

Licence number, class, qualification, person attending and business contractor authority where relevant.

3Use the right register

Electrical, gas, plumbing and refrigerant checks often use different registers.

Standards checks

Standards do not replace licences

A technician may know a standard and still lack legal authority to perform regulated work. Verify both the work scope and the licence scope.

Work or issue	Standard, regulator or reference	How to use it
Licence first, standard second	What is a Standard / Standards and the Law	Use standards to understand the technical layer, then use the relevant regulator register to verify authority.
Electrical work	AS/NZS 3000:2018 Electrical installations, known as the Wiring Rules	Ask for the electrical worker licence and contractor authority where contracting electrical work is involved.
Gas heater work	AS/NZS 5601.1:2022 Gas installations - General installations	Ask for gasfitting and appliance-servicing scope before gas heater work.
Heat pump refrigerant work	Refrigerant Handling Code of Practice for Stationary RAC Equipment 2025	Ask for ARC licence type and check it publicly before refrigerant work.
Pool/spa barriers	Pool safety barriers	Ask whether the person is authorised for inspection/certification in that state or territory.

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Listings on this site are not paid advertisements, sponsored placements or incentivised recommendations. Inclusion, listing order, colour badges, feedback labels and category placement are not an endorsement or recommendation of any particular company.

A supplied licence, registration or trade authority can indicate authority for a class of regulated work where it is current and valid. It does not automatically mean the person or business is qualified and experienced for every fault, equipment brand, repair method or solution. Before booking, check the relevant official register and ask whether the technician has specific experience with your exact equipment, symptom and intended repair.